Services
Full-lifecycle support for clinical trial sites.
From site development to closeout, URG delivers the people, processes, and oversight that keep studies on time, compliant, and data-ready.
Site Development
Supporting research-ready infrastructure, staffing, workflows, and site processes for clinical trial operations.
Investigator Partnerships
Connecting and supporting qualified Principal Investigators and physicians while preserving their independent clinical judgment and investigator responsibilities.
Feasibility & Selection
Coordinating site capability and patient-population assessments to inform sponsor and CRO feasibility reviews and site-selection decisions.
Study Startup
Coordinating contracts, budgets, essential documents, and site-initiation activities with sponsors, CROs, and investigators.
Regulatory & Compliance
Supporting IRB submission preparation, essential-document management, GCP-aligned processes, and inspection readiness without assuming independent regulatory oversight or approval authority.
Study Coordination
Coordinating visit logistics, study documentation, and sponsor communication under PI oversight and within appropriately delegated duties; clinical decisions remain with qualified investigators.
Patient Recruitment & Retention
Supporting community outreach, approved recruitment activities, scheduling, and participant engagement; eligibility, informed consent, and medical care remain under investigator oversight.
Clinical Data Management
Supporting site-level data entry, source-document organization, and query resolution under investigator oversight and sponsor or CRO data-management requirements.
Staff Training
Coordinating GCP, protocol, and operational training for site staff while supporting role-appropriate qualifications and investigator oversight of delegated duties.
Site Operations Management
Managing staffing, scheduling, workflows, and administrative support throughout the study lifecycle without replacing sponsor, CRO, or PI oversight responsibilities.
Recruitment & retention
Connecting research opportunities with diverse patient communities through strategic site partnerships, thoughtful engagement, and patient-centered recruitment and retention.
A more connected approach to recruitment. A stronger commitment to retention.
RELIABLE ENROLLMENT
Patient Engagement and Retention Solutions
Successful clinical research depends on more than identifying eligible participants. It requires thoughtful recruitment strategies, effective site coordination, consistent communication, and continued engagement throughout the study.
United Research Group supports research sites, sponsors, and CROs through coordinated patient recruitment and retention services designed to strengthen enrollment planning, improve participant engagement, and support continuity throughout the clinical trial lifecycle.
Our approach combines clinical research expertise, site-level collaboration, and structured operational processes to address enrollment challenges across a broad range of therapeutic areas.
Reliable Enrollment capabilities
Patient Identification and Recruitment Planning
Support for identifying appropriate recruitment channels, assessing study populations, and coordinating site-specific enrollment strategies.
Screening and Enrollment Coordination
Operational support for screening workflows, eligibility review coordination, scheduling, and participant enrollment activities under the appropriate study protocol and investigator oversight.
Community Outreach and Inclusive Recruitment
Support for community engagement initiatives and recruitment approaches intended to reach diverse and potentially underrepresented study populations.
Participant Engagement and Retention
Structured communication, visit coordination, follow-up planning, and participant support strategies designed to reduce avoidable barriers to study participation.
Recruitment Performance Monitoring
Tracking and review of recruitment activity, screening progress, enrollment trends, and retention indicators to identify operational challenges and improvement opportunities.
Specialty Population Recruitment Support
Collaboration with investigators and appropriate clinical partners to develop recruitment approaches for specialized therapeutic areas and study populations.
FAST ACTIVATION
Standardized Processes for Streamlined Study Start-Up
Efficient study start-up requires clear communication, coordinated responsibilities, regulatory preparation, and operational readiness.
United Research Group applies structured site management processes to support clinical research programs from early feasibility through site activation and ongoing study execution.
By coordinating investigators, research personnel, sponsors, CROs, and supporting service providers, URG helps streamline start-up activities, identify potential operational barriers, and support consistent study implementation.
Fast Activation capabilities
Site Feasibility and Selection Support
Coordination of feasibility questionnaires, site qualification information, investigator capabilities, and operational assessments.
Regulatory and Essential Document Coordination
Support for collecting, organizing, reviewing, and maintaining required study start-up documentation.
Study Initiation and Staff Readiness
Coordination of study initiation activities, investigator meetings, protocol training, and site staff preparation.
Clinical Research Technology Coordination
Support for implementing sponsor-approved study systems, electronic documentation workflows, and other applicable research technologies.
IRB and Central Laboratory Coordination
Operational coordination with institutional review boards, central laboratories, and other study service providers as applicable.
Study Start-Up Tracking and Communication
Monitoring milestones, outstanding documentation, responsibilities, and readiness activities to help keep study teams aligned.
Specialized Study Models
Operational planning support for interventional, observational, decentralized, hybrid, device, and other specialized research programs where appropriate expertise and resources are available.
Operational support. Independent oversight.
URG provides clinical research site management and operational support within agreed scopes and appropriately delegated duties. This support does not transfer or replace the independent regulatory and clinical responsibilities of sponsors, CROs, or Principal Investigators.
Sponsors retain responsibility for trial design, sponsor oversight, and applicable regulatory obligations. CROs remain responsible for the functions assigned to them by sponsors. Principal Investigators retain responsibility for site conduct, clinical judgment, participant safety and medical care, informed consent, and oversight of delegated site activities. IRBs independently review and approve research as applicable.